Operating system:

windows 95
windows 98
windows NT
windows ME
windows 2000

Processor:

Soundcard:

Does the same problem occur also on a different computer? If yes, please specify operating system, CPU type and soundcard:

Encoder problem:

When does the problem occur?
sometimes with one specific file
always with one specific file
sometimes independent from the file
always

Which program did you use to generate your .wav files?

In case the problem occurs with one specific file, which settings did you use to generate this file?

Sample rate (should be 44.1 kHz):

Format (should be wav (linear PCM)):

Channels (should be stereo):

Filelength:

Encoder problem description:

Player/Decoder problem:

When does the problem occur?
sometimes with one specific file
always with one specific file
sometimes independent from the file
always

only when playing mp3PRO files
only when playing mp3 files
both playing mp3 and mp3PRO files

Which program did you use to encode your mp3 file?

In case the problem occurs with one specific file, which settings did you use to encode that mp3 file?

Sample rate of the mp3 file:

Variable Bit Rate (VBR) or Constant Bit Rate (CBR):

Channels of the mp3 file:

Filelength of the mp3 file:

Player/Decoder problem description:

your e-mail address:

Thank you very much for your help!